The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 2 days of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
I will only use your shipping and billing address, and contact information
Each order is wrapped in baker's twine and tucked into a clear cellophane bag for an extra layer of protection. Gift wrapped items are wrapped in gold or white tissue paper, bound with bakers twine and finished with a tag and embellishment. Then they are tucked into a clear cello bag and taped closed before shipping in a poly bag.
Yes! All of our straps are a total of 54" in length and can be worn as a neck strap or adjusted to be worn as a cross- body strap. If you need a longer strap, feel free to contact me. I'd love to make one that is just right for you!
I'm sorry, but I don't have the equipment to monogram at this time.